Catering + Events FAQ

We take out all the stress from event management and catering. We create innovative and surprising catering solutions from team gatherings to bespoke dinner parties.


How much food do I need to order?

That really depends on how long your event is for. Some examples below

  • Sandwich lunch – a minimum of 1.5 rounds
  • Cocktail Food – 1-2 hours 4-6 canapes per person
  • Cocktail Food – 2 hour event 6-8 canapes per person
  • Cocktail Food – 3 hours 8-10 canapes plus a bowl dish or something more substantial
  • Cocktail Food – 4-5 hours 8-10 canapes plus bowl dish or something more substantial
What is a round of sandwiches?

No it’s not a circle of sandwiches! A round is a square sandwich cut into 4 points or little triangles

How big is a canapé, supper item or a bowl dish?

Our canapés are 1-2 bites, supper items are 3-4 bites and designed to more often be eaten later at night (we call them soak food!) and our bowl dishes are rice bowl sized and are mini versions of entrée or mains

What about dietary needs or vegetarians?

Just let us know and we can work with you to provide for all your guests. WE can also recommend how much vegetarian food you should allow for just in case you have a few surprise guests.

What is an ‘Alternate Drop’?

That is where one person gets beef and one person gets chicken. It’s a bit old fashioned but some still like the choice. We like offering shared platters instead so that guests can choose how much they want.

What are ‘Shared Platters’?

That’s where we place platters of delicious food in the centre of a dining table for guests to help themselves and share amongst friends or colleagues. It’s a nice relaxed dining style.

What is a “Buffet”?

It might sound a bit daggy but a beautifully styled Bay Leaf food buffet can be lots of fun for your guests to select their meal – either stand up or sit down – from a large shared table.

How many beverages do we need to provide for an event?

It’s a little bit of a “how long is a piece of string’ question but one we can always help you with our beverage calculator. We don’t like running out of drinks so we always allow for more. Did you know that you pour 6 standard glasses from a bottle of wine or champagne?

How many glasses do I need for an event?

We allow for 2-4 glasses per person depending on the duration of the events. We usually save money on glasses for soft drinks by providing little bottles with straws – more fun too!

How much crockery & cutlery do I need for a sit down event?

We present out food on dinner plates, so you will need a dinner plate per person per course and you will cutlery for every course too

When do your staff arrive for an event?

Usually 1-1.5 hours prior to an event depending on the size and type of event? We ice down all your drinks, set the bar, get the food ready and make sure everything is looking fab by the time your guests arrive

Do your staff clean up afterwards?

Of course! They will leave your home, office kitchen or event space in perfect condition – maybe even better than they found it? If you don’t want our staff on display we are just as happy hiding in a garage, meeting room or even a laundry!

General Store FAQs

When is the General Store open?

Deliveries are between 7.30am-5pm Monday to Friday. Please contact us for deliveries outside these times

Is delivery free?

Delivery is free to CBD and inner city (see delivery areas below) for all orders over $50. Any orders under $50 will incur a $25 delivery fee

Where do you deliver?

Melbourne CBD and fringe, postcodes include 3000, 3002, 3003, 3004, 3005, 3006, 3008, 3051, 3052, 3205, 3207

Is there a minimum order?

Yes minimum order is $50

When do I have to submit my order?

The shopping cart is open until 12pm the day prior to your event.  If you need last minute catering please call 9690 5831 or email and we’ll do everything we can to help

How does my food come packaged?

Most of the General Store food is presented in our enviro friendly boxes with disposable utensils and serviettes.  Items to be heated come in foil trays with heating instructions. Items such as crockery, glassware and china platters can be arranged and will be charged as additional costs

Help! I have dietary requests

If you cannot find suitable items in the online shopping cart you can add notes to individual items or contact us to help

Are you open on the weekend?

No at this stage, we can delivery from 7.30am-5pm Monday to Friday. Deliveries outside of these hours will incur a surcharge.

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